Shipping Policy
Natural Life America LLC
Thank you for shopping with Natural Life America LLC. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- In case of high order volume, processing may be delayed. Customers will be notified if there is a significant delay.
2. Shipping Rates & Delivery Time
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Estimated delivery times:
- Domestic (USA): 3–7 business days
- International: 7–21 business days
Delivery times are estimates and may vary due to factors beyond our control.
3. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to monitor your shipment status.
4. Shipping Locations
- We currently ship within the United States and to selected international locations.
- If your country is not listed at checkout, please contact us for assistance.
5. Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer and are not included in the product or shipping price.
6. Delays & Lost Packages
- Natural Life America LLC is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.
- If your package is lost or significantly delayed, please contact us, and we will assist you in resolving the issue.
7. Incorrect Shipping Address
- Customers are responsible for providing accurate shipping information.
- We are not responsible for orders shipped to incorrect addresses provided at checkout.
- If you notice an error, please contact us immediately before the order is shipped.
8. Damaged Items
- If your order arrives damaged, please contact us within 48 hours of delivery.
- Provide photos and order details so we can resolve the issue promptly.
9. Contact Information
If you have any questions about our Shipping Policy, please contact us:
Natural Life America LLC
Address: 3380 Moores Ave, Hammonton, New Jersey 08037
Phone: +1 (719) 501-2452
Email: info@naturallifeamerica.com
By placing an order with us, you agree to this Shipping Policy.